Dr. Aoife O'Donohue:

We endeavour at all points to engage directly with the children and their families. We are always asking them for feedback. Also, if any adults or children remain in designated centres, we have a direct mechanism to engage with them regarding the support and quality of the service and to learn to say we can improve and enhance this. We can only do that with direct engagement. As a result of our engagement with children's services, we have taken immediate actions that we are going to improve. This is what we want to do and what we would like to see happen. There is a clear need for enhancement of how we do that and especially how we hear the voices of young people using our services.

That is something we will also action in the coming months.