Mr. Bernard Gloster:

Consistency is one of the biggest challenges in public services. There are pockets of excellence and pockets of not so excellent. Sometimes it is about resources and sometimes it is not. We are all in favour in changing things as long as they are changed our way. I am not negotiating with myself. There is a history to our services. I believe people will work with this to achieve consistency.

The matter of key workers is slightly different. Parents I met in the past few weeks repeatedly talked about how excellent their experience of CDNTs was and how dreadful it was. There was a range of reasons for that. One thing they said was that when they had one person to talk to, no matter what their need or issue was, things worked a lot better, and that is the reasoning behind the key worker. In fairness to the Minister, Deputy Foley, and Minister of State, Deputy Naughten, they are supportive of my push to try to make sure that everyone who accesses a specialist service has an identifiable key go-to person.