Mr. Brendan Walsh:

Having 200 testers gives us exactly what we need. In 2022 we identified that we would probably need approximately 170 driver testers to meet the demand that the time. To give context, we had 130 permanent driver testers in 2022. We knew we needed to increase this number, hence we went to the market and temporary testers were deployed into service. When we see the numbers go up and down, if we look back to the period post Covid a group of temporary testers came in and reduced the waiting time to what is required in the service level agreement because there was a sufficient number of them. From memory it was 168. We then knew this was probably the number we needed to hold. We thought the demand we saw was a post-Covid effect. The reality is that demand has far exceeded that which we had after Covid. We have looked at the number of people in the pipeline who are learning to drive, getting their learner permits and uploading their EDTs. We look at this 12 months in advance. We know that if someone is getting their learner permit the reality is they will probably need a test within the next 12 months. We are satisfied that the level of workforce planning we have in place will meet this demand.