Ms Lucy Nugent:

Apologies. From the employees, it is car parking and rostering. For example, in one entity, they start 15 minutes later than the other entity, so the question is which start time it will be. Those are all part of our staff engagement.

The other element is we just need to make sure our staff are fully trained. This is a huge change-management project. We have an Eolas programme - it is our training programme with staff. We cannot do it until four months before the actual opening date because if you are shown a system, you will forget about it if you do not use it until a year later. The Eolas programme looks at the training needs of staff and also familiarisation with the building. We have a challenge to do all that for staff while also running business as usual. That is probably one of biggest ones.