Ms Louise McGirr:

The measures to reduce agency spend include staffing, roster changes and agency conversion. Limits are now in place and there are targets for savings, which are the responsibility of the regional executive officers via Mr. Gloster, to be achieved. They are not related to the work being done on the productivity side of the task force. The reason for having external assistance on the productivity side is because we are considering matters like OPD, digitisation and other issues that were discussed earlier in terms of how to improve operating efficiencies.