Mr. Des Carville:

I would need to know the specifics of the case and what the actual complaint is but the Cathaoirleach mentioned that they have gone to the Central Bank. That is a very good place to start because these entities were regulated. The FSPO also deals with these types of cases day in, day out. We are delving into a very customer-specific domain here but they could also have raised the issue with the special liquidators - I am sure they have done - to try to reach some kind of conclusion to the issue.