Ms Anne Graham:

-----and some customers will probably be quite happy that it has been delayed. That is not in anyone's interest either. There is a mixture of increases and reductions in fares and it is quite a significant change. As I have said consistently, we are disappointed that we are not able to deliver it earlier for customers, because they are also our customers. We want to get the best and fairest structure for them. That is why we have been working on this structure for a period to introduce a fairer structure across the country.