Steven Matthews (Wicklow, Green Party) | Oireachtas source

Tullamore pumping station or something similar was referenced. When someone reports an asset not working, being faulty or out of order, what kind of asset management system does Waterways Ireland have in place? Is someone given what is generally referred to as a ticket number for that? If people ring in to most utility companies, they are assigned a ticket or a fault number which can be tracked. Does Waterways Ireland have an internal tracking system for how it manages assets, faults and maintenance? Correspondence I have received claims that stuff has been out of order for ages. If it is a Waterways Ireland-approved facility, how does it track its response and maintenance of those assets?