Ms Louise Loughlin:

It is either 14 or 21 days. I do not have it off the top of my head. You have to build all of that in. People say there was another period afterwards, but it is fair process and natural justice that everyone engaging in a judicial process has access to appeal periods. That has to be factored into the timelines. We could definitely be better in explaining that. There is a communication piece to be done so people are nice and clear on the steps involved in a dispute.