Ms Louise Loughlin:

I will take that. As I said earlier before the Deputy was here, a disputes improvement programme has been stood up since the first quarter of this year. It has a range of projects in it, that is, areas identified where we can improve our service. It is important to convey that one of the key components of that - it is in our business plan for this year - is to publish our processing times every quarter. As the Deputy will be aware, they currently only appear in the annual report. I have committed to publishing those processing times each quarter so that members of the public, TDs, Senators and everyone else who has an interest in the work of the RTB can see how long cases took this quarter and the previous quarter. The intention is that, in this quarter, the third quarter of the year, we will publish those processing times.

We are also changing how those processing times will look. We will still publish the average processing times, which answers Senator Cummins's question, and we will also publish more detailed end-to-end processing times. People can see how long they will have to wait on average to receive their determination order. Ultimately, that is the key document they need to be able to move on.

On the Deputy's specific question about antisocial behaviour, we are also looking at prioritising certain cases. We have some prioritisation at the moment and we are looking at refining that so that a case such as one involving anti-social behaviour, because it can be serious and involve criminality, intimidation and a lot of activity that would make people's lives miserable, is prioritised by the RTB end to end. Such cases will be treated differently because we recognise as a public body that has to happen. That is all in train.

Much of that work is incremental, we are making changes as we go and we are looking at prioritisation at the moment.