Ms Lucia Crimin:

I recognise the work of my colleagues and the relationship with our vendor partner in getting us to this point. This level of stable performance has now been sustained for 12 months. The last time I was before the committee, we explained the improvements we had made to the system, the last of which is fondly referred to internally as "release 3". The last component of that release was deployed onto the system in October and, since October 2023, the system has also been stable. Although we recognise it is still suboptimal in many ways, it is now a stable system and the vast majority of landlords and agents can register tenancies with relative ease.