Mr. Kevin Bakhurst:

It has been a year, so it has changed over that time. People at the beginning of the year were extremely angry and upset by what was emerging about RTÉ. For the first few months, it was about me trying to get out to explain what we had discovered and what we were trying to do to ensure this never happened again. This feeling has lessened a bit now because the staff have seen the changes and know those we have made in terms of governance and so on.

The second aspect concerned communication. I think people felt they had not been communicated with properly and there was a gap and a gulf between the senior levels of the organisation and the rest of it, if you like. We have all worked exceptionally hard on this issue within our own teams, including me personally and the communications team, to ensure we are listening and sharing information. I have tried to make it a principle, as far as possible, that staff find out everything from me and the team first, before they find things out from the press or elsewhere.