Oireachtas Joint and Select Committees

Wednesday, 26 June 2024

Joint Oireachtas Committee on Social Protection

Public Service Performance Report: Discussion

9:30 am

Mr. Niall Egan:

We will take on board the point made by Deputy Ó Cuív and reinforced by the Chair, and we will talk to our colleagues in the Department. We have improved and taken on board lessons in respect of plain English and design for many of our application forms. We have many and it is an ongoing process, so we will take that on board. I might ask my colleague, Mr. Flynn, to come in as well here.

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