Bernard Durkan (Kildare North, Fine Gael) | Oireachtas source

How does the Department propose to handle emergencies that may arise from time to time, for example, service providers’ staff being out ill or otherwise unable to attend on the day? How well organised is the system to deal with such issues? The person availing of the service cannot postpone it for a day or a week. How will gaps be filled during emergencies?