Ms Susan Clyne:

The problem with the data and the way in which we collect our data is that, because we do not have a centralised pay system for NCHDs, they are shifting every six months. They are different pay records. We do not have a centralised pay system. We do not have a time management system. We do not have a clock-in-and-clock-out system. Therefore, we are not gathering the accurate data.

The only real proof of how long an NCHD is working is by his or her pay packet. That is presuming that they have been paid properly in the first place, which, often, they are not in which case they will have to make several visits to HR and payroll to get paid.