Oireachtas Joint and Select Committees
Wednesday, 8 May 2024
Joint Oireachtas Committee on Transport, Tourism and Sport
Challenges Facing the Bus and Coach Industry: Discussion
Mr. Allen Parker:
That was until we could get a bus there. We used another bus that was coming. Two different buses moved the passengers.
Our maintenance team were deployed immediately, as was one of our supervisors from Broadstone. They got there as quickly as they could given the traffic congestion in the area.
We are treating the incident very seriously and we are investigating it. As I said, we got to the customers are quickly as we could to get them moved and to their destination.
In relation to the gardaí not attending, I will need to come back to the Deputy. As to whether they were in attendance, I am not sure of that detail. Thankfully, there was no damage to the vehicle and no injuries to customers. We are sorry for the delay involved. As I said, the investigation will determine what other actions we may need to take or follow up on.
Overall, there has been significant investment in the 115 service. There have been significant timetable enhancements. As the Deputy said, it is now operated predominantly by double-deck coaches and thereby really increasing the capacity. The punctuality improved substantially.
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