Mr. Brendan Crowley:

A perfect example of it is in the north east. We spoke about it here before. People use a large private commercial company operating from Drogheda and Dundalk for many years, in and out of the city. When the fare reductions were brought in, they applied to PSO services, including Irish Rail, Bus Éireann and Dublin Bus. If someone wanted to avail of that 20% discount on an annual ticket, which is a significant sum of money, they had to leave the provider who had provided their service for many years. That is the problem. To avail of reduced fares, you have to switch to a PSO service. Over time, the commercial company suffers.