Rose Conway-Walsh (Mayo, Sinn Fein) | Oireachtas source

Are the banks giving guidelines or direction to the people they are training in terms of vulnerable customers or people who need to be looked at in a different way here? Will Ms Byrne tell me about that? What can people expect when they go in? We will take the example of the 55-year old woman who is on her own and trying to access €50,000.