Dr. Caroline Robins:

As a dentist, I would describe some of it as supervised neglect. That is what I am doing, day in, day out - supervising the problem, with an inability to treat it because the scheme does not allow me to treat it and treat that patient. My patient cannot be treated as my patient. Every single person who walks through my door should be coming into my surgery as my patient. It should not be that because it is a medical card patient, I suddenly have to tie both hands behind my back and offer that patient just one thing. If people fall out of that remit and do not need any of the things the medical card allows, I can offer them nothing, so it is pointless. It is supervised neglect and it is very demoralising.