Mr. Thomas Carney:

We have no letters. This is hearsay. This is what we have been told. We cannot get direct communication from the office in the council. When we go in, we are met with a little hostility. We are asked why we are there. The other issue is that when we call nobody is ever there. We never get a response to any calls or emails. Last week, for example, I sent two emails, but got no response.