Mr. Robert Hurley:

I had no problem with oxygen deliveries up to about six months ago. I obviously ask the drivers, because I get to know them personally, and they deliver at times that suit them. I do not mind, but generally I get my oxygen the day after I order it because when people are paying for it themselves, they can only order so much and once those 12 are gone, they start again. However, if am waiting two weeks then half my month I have paid for is gone, so I am sitting at home waiting. I cannot do anything. They tell me that with the drivers there are 28 left off. The crowd I am with are the ones who are losing the contract. I do not know if that is a coincidence or not; it is above my pay grade. I am just asking how, all of a sudden, I am left two weeks, three weeks, ten days and if I do not ring, I definitely will not get it, that is, if I do not keep following it up and saying I am paying for it myself.