Ms Nicola Cassidy:

They have been awarded, but there will be a new provider coming into the market and an existing provider will be exiting, so there will be a transition period. My real concern is that if people are on oxygen and they are getting used to the process even though it is so cumbersome and difficult, if they suddenly get notification they are no longer with company A as we are moving they to company C, that has not been taken into account. We kept being told there is nothing to worry about. As a patient organisation we are worried. The communication needs to be enhanced.