Ms Sarah O'Connell:

Unfortunately, the vast majority of patients who contact us have had a negative experience with the clinics. Often, people's main complaint is around the seeing the consultant piece. For example, one woman waited nine months for an appointment with a long Covid clinic. She then had a 15-minute appointment with a doctor, where he quickly focused on cardiac and respiratory issues, when we now know that many neurological issues are emerging with long Covid. Once he ruled that out, he passed her over to support services, including occupational therapy, OT, and physiotherapy.

Most people find they are not being offered any help. It is important to point out that most patients are aware there is no magic or silver bullet, or approved treatment, but a lot can be done as regards symptom management. Patients tell us that the clinics are not helping them, that they have to go privately, and spend a lot of money seeking private care.