Mr. John Doyle:

Yes. The response I got was that our control room is not allowed to ring an individual Garda station anymore. It has to ring the new call centre at Heuston South Quarter. Each time someone rings back to find out about an estimated time of arrival, ETA, or whatever, he or she has to go through the same process. Efficiencies were mentioned. That slows down the whole process because people have to keep ringing back and they never get a definitive answer on anything.