Ms Claire Dil?:

I thank the Senator for his question. First of all, what happened today was a terrible incident and for the people who came across this content, of course it was terrible. Our objective is and should be that we are proactive. I agree with the Senator that we can make more effort in making sure that the content is both detected and removed as quickly as possible. I agree with the Senator when he says that one system on its own, such as AI, will not be to catch everything and in the case of our platform, we have a lot of content that is text and AI might not be as good at catching text content as it is at catching images.

The Senator is right that we have to make more progress and invest a lot more in technology and people. Members might have seen that we announced about two months ago that we are launching a centre of excellence for moderation in Austin. We want to grow and in particular we want to have moderators of service who are fully employed by X. We really want to get better on moderation both through relying on people and also on technology. I agree with the Senator that we are not-----