Pat Buckley (Cork East, Sinn Fein) | Oireachtas source

Yes, and it beggars belief. I know the lady, Emily O'Reilly, because we have worked with her previously. She is very thorough. I do not know whether it has been flagged with the European Ombudsman. It goes back a while before her tenure, so it might have been dealt with by a different ombudsman. I would suggest that if she does not have that information, we might flag it up with her as well because that would give the case strength and weight. It is not about passing the buck. We have a European Ombudsman for rights-based issues.

I feel strongly about this. I cannot find words for how people can do this to other people. The victims, if we can call them that, or families who have been affected have been totally and utterly ignored and told that, unfortunately, they bought the vessel, that it is no longer the manufacturer's baby and that the guarantee expired when the vessel left the garage or whatever. That is not the way people do business in this country.