Cormac Devlin (Dún Laoghaire, Fianna Fail) | Oireachtas source

Why is that? This is an issue I raised previously. At the time I was told that it would be examined. That was 13 months ago, and now Ms Duggan is telling me that it is still not there. She must appreciate the situation from the perspective of the public who are dealing with the agency. Social workers can have a huge impact on their lives, yet they cannot be contacted. I find it astonishing that 13 months later Tusla is still wondering about it. There is no consistency across the organisation.