Ms Laura McDonnell:

I apologise for the lack of clarity with regard to the chores. It is a free hot water tank. It is utilising the water so the chores people are able to do, for example, managing to clean the fridge before getting ready to work. It is utilising water in that hot water tank so it is scheduling washing the kitchen floor, for instance.

Again, they will be looking at their bill and asking "what can I use this month?" and certain chores might be left until they have that free water tank and they use that water as much as they can during the days they have it for free.