Mr. Gabriel Makhlouf:

I will bring in Ms Rowland in a moment. Essentially, taking a step back, what we are seeing in a changing financial system is the nature of fraud changing as well. There has been a move to digitalised banking and service provision and the use of mobile technology to access financial service providers directly. I am sure everybody in the room has received a text message from somebody telling them to do something. We are seeing the impact of new technology, which means fraudsters take opportunities to do different things. We are working, in particular, with colleagues across Europe to establish a collective way of tackling what is clearly a problem for society.