Ms Justina Corcoran:

There was an issue around getting a critical mass of smart meters installed. There are now 1.6 million of them, but we have to get 2.2 million in. In terms of suppliers and there being a market, people needed to be confident that the smart meter programme would continue and that they would all be installed. It is only now that that is starting to pick up some traction because there needs to be a critical mass of meters installed before products can be designed that are attractive to people and there is an incentive for suppliers to offer products. There is a lot of focus on this at the moment and a lot of work has been done. By the end of this year, there will be a lot more information available for consumers.