Oireachtas Joint and Select Committees

Thursday, 18 January 2024

Public Accounts Committee

Appropriation Accounts 2022
Vote 37 - Social Protection
Social Insurance Fund 2022
Report on the Accounts of the Public Services 2022
Chapter 13 - Regularity of Social Welfare Payments
Chapter 14 - Ex gratia Payments of €1.4 million to Social Welfare Branch Managers
Chapter 15 - Raising Social Welfare Overpayments
Chapter 16 - Recovery of Welfare Overpayments
Chapter 17 - Actuarial Review of the Social Insurance Fund

9:30 am

Photo of Cormac DevlinCormac Devlin (Dún Laoghaire, Fianna Fail) | Oireachtas source

Mr. McKeon mentioned the booking system. There are a lot of services in the Department. Great progress has been made in terms of ICT and engaging online, but there is still a good bit to go. I note from the Department's statement of strategy that there is an intention with regard to the Department's own staff and the IT capabilities of the Department. Where are we at with the upgrading, reform and modernisation of applications for the public to engage with the Department?

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