Oireachtas Joint and Select Committees

Wednesday, 17 January 2024

Joint Oireachtas Committee on Social Protection

Energy Poverty: Discussion

Dr. Ciaran Byrne:

We do targeted inspections as well. We take grey information in so if we get a lot of complaints about a particular contractor, we will do inspections. We do increased rates of inspections for certain contractors. When somebody new comes on to a scheme, typically and understandably their rate of passing inspections might be lower; as they build competency and capability, it will improve. Where we have problems, we go and follow them up and we take that grey information.

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