Ms Issy Petrie:

Whether it is through increased data from meters as they get smarter or through other means of data gathering, it is important that research be done, probably using a variety of sources, to increase our ability to identify people who are struggling. We know many people have been struggling with high prices for years and will continue to do so. There are referral pathways, but how can we use the data we have to speed up the identification of people who are struggling and target supports towards them or create new ones?