Oireachtas Joint and Select Committees

Wednesday, 6 December 2023

Joint Committee on Tourism, Culture, Arts, Sport And Media

Online Safety, Online Disinformation and Media Literacy: Discussion

Dr. Nikki Soo:

I will take this first. I completely appreciate that no one should be subject to abuse. Specific to our policies, we call out abusive behaviour, including threats and degrading statements that might embarrass or mock an individual. This extends to public figures. Apart from that, I understand what the Senator means about being in the public eye. Although there are some critical comments that we may enable that are of public interest and so might be allowed, any sort of serious abuse is prohibited. We will remove blackmail, doxxing or anything like that. That violates or community guidelines and we do have that in place.

In addition, we are trying to foster a sense of community on our platforms. One of the things we have is a feature that prompts people, whenever they are trying to post something that is potentially violative and negative, it will come up and remind them that this possibly is not a very nice thing to say. We found that 40% of people actually do change how they want to comment. That is one of the ways we try to encourage our users to be mindful.

There are a range of other tools that we have to empower users to control their experience. With reference to what the Senator mentioned, those are the few things we have in place in terms of policies and tools.

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