Ms Susan Moss:

We do not permit hate, hate speech or hateful ideologies to appear on TikTok. Therefore, that would not come as part of your algorithm or your recommender system.

The Senator asked about some of the recommendations we are doing. We have a non-personalised feed on TikTok. If you do not want to have content serviced to you based on your interests, you can opt out of personalisation. The other thing we do is we have a refresh system so you can refresh TikTok as if you have downloaded it for the very first time so it is learning your interests once again, maybe in a different way. We also have a filtering process. If you do not want to see content based on religion, for example, you can put in hashtags in the background to remove that type of content from your feed.