Mr. Nicholas Tarrant:

The outage the Deputy is referring to was a major fault at the Cunghill 110 kV substation in west Sligo on 25 November. Approximately 10,000 customers were off. The outage happened close to midnight on a Saturday night. Overnight that night and into the following day, a huge amount of work was done because six of our medium voltage substations were affected by that fault. Unfortunately, there were customers affected by that on that Sunday. A huge amount of work was done to bring the customers back during the course of that day. It was because of a very unusual technical failure related to what is called an electricity disconnect in that substation. It was an unusual fault and it affected a big group of customers which, of course, we regret happening. There was a huge amount of work done to bring those customers back.

Considering the broader regime, one of the most important metrics we have is called customer minutes lost. It is about the amount of time on average that a customer can be without electricity over the course of a year. Our performance last year was approximately-----