Ms Anne Marie Hoey:

Training for staff is provided in what we call prevention and management of aggression and violence, PMAV. It can be applicable in that setting and many others. This is in addition to what Mr. McCallion described. We need to ensure that our staff can work in an environment that is safe for them and is respectful of them and the roles they undertake. That is one element, but it has to be supplemented by enhanced security measures in certain parts of our services.