Mr. Peter Hendrick:

The fact we have so many retail operators connected to the network and selling means it is important for the end user to question his or her existing service provider, even if within contract. Many retailers are moving customers to the fibre network because they do not want to lose them to a competitor. They might hold on to them for three or four months after the network goes live, if they try to keep them within the contract, but they will lose them when they are out of contract. We have encountered cases of retail operators supporting people who requested to be moved from the legacy copper or wireless network to the fibre network.