Mr. Bryan Bourke:

I can tell the Senator about my experience. I did not have any past experience of the IAA or the DAA, but obviously I have had engagement with the chair of the IAA because I took over a business from her. We have agreed we need to have a good dialogue because we are dealing with our regulator. I know the CEO engages with the CEO of the DAA and the IAA, obviously, not least because they are in the same building. I detect a desire to have a slightly more holistic approach. It is a complicated ecosystem because you never know, when you are travelling, who is responsible for what when you are in an aeroplane in the sky.

My sense is that there is a desire to have something more integrated. Maybe that will flow down. There have been discussions with the airlines about a customer care programme for passengers.

I am told that the relationship with pilots is probably more of an IAA matter. I have an ambition for us to be good if the others are not good, although I just do not know that. I have not met all 600 people or anything like it, but where those I have met are concerned, I have been impressed by their enthusiasm and commitment to the job and to safety. I have been in the towers and comms rooms at Dublin and Shannon airports and I have heard them speaking in a professional manner to the pilots on the aeroplanes, but there is more to life than all of that.

Regarding the north runway, I have heard the stories. It is a complicated matter. I have heard the issues of the residents but also about the importance of the airport to the Irish economy. Clearly, there is a balance to be found. AirNav will not be able to influence this matter. There are legal proceedings between the DAA and Fingal County Council, so I feel that the matter is not one for us to have a view on as a corporate-----