Mr. Bryan Bourke:

I am very alive to the issue and the CEO would speak to me about it frequently. With the co-operation of a great team of air traffic controllers, we are managing to deliver with minimal interruption, even on an international scale. However, staffing is not at our desired level. We would like to have more air traffic control officers, ATCOs, which is why we are training in Shannon. That was obviously on hold for Covid because it was not feasible to train and in fact the business was losing money at the time because we had a lockdown. The team have been great in terms of co-operating and participating in overtime. We recognise that that is challenging on an ongoing basis. It takes time to train new air traffic controllers. It takes about two years. As I said earlier, we have some coming online later this year. There will be more next year and there is another course starting next year. We also have three air traffic controllers who are qualified in other jurisdictions and are going through training in Shannon as well. We are out recruiting. We are trying to address the challenge and the extra pressure. The people on the ground have been great. I think they know we are working on it but it just takes time. Air traffic levels have come back an awful lot quicker than people expected. The business carried on operating throughout Covid, which must have been particularly challenging when a lot of the rest of us were locked up in our houses. They had to deliver for vital services and the low level of flights that were otherwise going on. There was a lot of traffic that was important. It is part of, to my mind, coming back from a very big crisis in the industry. We would like to have more people and we are working on that. It is a big priority for the management team.