Mr. Bryan Bourke:

Yes. There are 600 people in my organisation and I have obviously met far from all of them. I have been struck by the staff that I met in the tower in Dublin, and in Shannon more generally, by their enthusiasm and professionalism. In particular, the staff in the tower were very open to showing us what they do. I am conscious that a staff survey was conducted last year and I have seen high-level results. There were a lot of positives in terms of collaboration and people understanding their roles. I was not altogether surprised to see on the more challenging side things like communication, well-being and those kind of things, because we conducted staff surveys in William Fry and much though I pride myself as being a communicator, I am afraid that I got some disappointing feedback. That tends to come through in a lot of organisations. Communication is important to me and it is something on which I would like to do more. As I told my colleague when waiting outside, when I went for my first tour of the tower with the CEO I did not know that everybody knew that I was the new chairman so I did not go around and shake hands with people. I was annoyed with myself afterwards when I discovered that they did know, as I had thought they thought I was just some punter on a tour, so I will get around to that.