Mr. R?n?n Hession:

We contact them. The engagement is not purely reactive from our point of view. The options that are given to them are normally arranged. For example, we did a pilot project in the north east recently in partnership with one family, and it was done with NGOS in two other countries, namely, Finland and Greece. We asked what do lone parents need using digital activation. In other words, we loaned tablets and laptops and gave people wraparound supports that ranged from CV preparation, skills training, ways to tackle literacy issues to things like home budgeting and stress management. We do look for some level of engagement. It is not entirely passive from our point of view but it has not got the sort of jobseeker aspect of genuinely seeking work handing over. It is just more engaged and more wrapped around the person.