Ms Abigail Bishop:

To underscore the cross co-ordination that is under way, it gives me a lot of hope, personally and professionally, that there are channels for co-ordination across all the different stakeholders, including the people who are facilitating communication, whether they are social media or telecommunication providers, they are financial institutions and finance tool providers, they are peer-to-peer payments, or traditional banks, bitcoin and otherwise, as well as those trusted brands that are being taken advantage of and manipulated. There are many forums and there are ones that we are increasingly engaged with at Amazon, and are sharing information and best practices, and gleaning insights from them, including the folks at the Council of Anti-Phishing in Japan, the Global Anti-Scam Alliance based in Amsterdam and consumer organisations all over the world. It really does take a concerted co-ordinated effort. Conversations are being had which we are both facilitating in round-table conversations ourselves but also engaging with some of these organisations across the globe. I reiterate that there are some promising trends, thankfully.