Catherine Murphy (Kildare North, Social Democrats) | Oireachtas source

Okay. The committee received a reply from CHI a couple of weeks ago on a range of topics, one of which is agency and recruitment. CHI draws staff from seven different recruitment agencies. Ms Hardiman is telling us there is a staff engagement programme and training of new teams. How does CHI train agency staff? Is workforce planning under way to avoid the need for agency staff as much as possible? A hospital may have world-class facilities but it will only be a world-class hospital if there are staff to deliver the services. Agency is emergency. It is not ideal.