Dr. Deirdre Duffy:

Just to give an example of that, and it is noted in the report directly, one provider who is a bereavement specialist is generating and delivering training themselves on lunch breaks and in spare hours. A systemic approach is absolutely required. Implementing it would require resourcing, including capacity to lead training. It is worth mentioning that healthcare professionals have developed knowledge through delivering the service and are able to communicate back as would be normal with any form of healthcare, but capacity is key and there are impediments.