Ms Carmel McDonnell Byrne:

It could probably be advertised through GP practices and places like that. The advertisement could read, "Were you in an institution?" or "You may qualify for this.". They might see that because that is how they found out about redress. As I said, though, everything has to be kept simple because of the language skills and the processing. Many GPs know now about their service users because of Caranua and because people had to divulge a lot, so that shame has shifted a little, particularly if they have nice GPs. Yes, I think it could be advertised.