Mr. John Farrelly:

We constantly hear it is difficult to recruit. People want to come into quality but the practices were not the same. If one thinks of the number of teams that were there and the number who were allocated, it amounted to choosing whether one had a social worker or a speech and language therapist. It was not a case of us filling the teams. There was not a sense of someone in charge.

When I need to get staff, I have to go to the Department. I get it signed off. I have a human resources department and the competencies are there. I ask where are the gaps in the teams, about people not getting an extra staff member and about someone missing somewhere else. I refer to basic and coherent human resources practices.