Bernard Durkan (Kildare North, Fine Gael) | Oireachtas source

I agree with Mr Egan but unfortunately the people at the centre of this particular argument do not comply and do not care about staff. They only care about whatever it is they want to do at a particular time. They are not slow about forcing their views on everybody, including other patients. I do not think that is acceptable or that a hospital or an accident and emergency department can be run while that kind of culture prevails. What action can HIQA take to ensure all patients in waiting areas can be given reasonable access to attention and that those who are most aggressive, most reckless and use the most foul language do not dominate?