Mr. Sean Egan:

We have been inspecting services now for a decade or more. Certainly, there is an understanding of what it is that we do. I would not say we are always the favourite person to walk in the door, particularly in an unannounced setting, but we have a job to do in the interest of the general public in terms of providing assurance. I have not experienced a situation where anyone has ever been obstructive or not complied with anything we have asked them to do. Our inspectors have a tough job to do. It is difficult to walk in the door, particularly unannounced, and to do the job they do but they always do it professionally. Our experience on the other side of the table is that there is a professionalism showing as well and there is co-operation.