John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

The reason I raise this matter with Mr. Hayes is that I want to follow on from Deputy Conway-Walsh who asked him if he had tried ringing a bank for any reason. I agree with the Deputy. Mr. Hayes should try ringing one of these vulture funds. The customer may reach out but the bank will not reply. I am saying this to Mr. Hayes because of the statement he made and is presenting. I have instances where customers wrote to the firms concerned and got no responses - zero - for 12 months. Those are examples of reaching out. I feel obliged to raise this issue because I have been central to some of the letters that were sent. I am surprised that this is the case but we cannot get an answer or response from them because they will not come before the committee. They are giving all the lenders a bad name.